BIS Safety Software
Conflict Resolution in Industrial Facilities
Explore techniques and strategies for conflict de-escalation in industrial settings through our online course titled "Conflict Resolution in Industrial Facilities".
In our online course "Conflict Resolution in Industrial Facilities", we delve into the tactics and mechanisms that can be applied to minimize the negative impacts and interruptions that workplace conflict can often bring. Disagreements in the workplace are unavoidable. When two or more individuals collaborate, there will inevitably be differing opinions. Although some level of conflict can stimulate healthy debate, it can also signal underlying issues. The silver lining in conflict lies in the fact that it is often rooted in care. The intensity of someone's defense in an argument often correlates with their level of care. However, if conflicts are left unresolved and allowed to intensify, they can escalate into serious issues including threats and physical violence. Our course demonstrates to employees that maintaining composure and detachment in difficult situations can pave the way for compromise and collaboration, which are key to conflict resolution. The course encompasses the repercussions of conflict and its potential to disrupt the workplace, the role of each employee in conflict resolution, common triggers of workplace conflict and their identification, the importance of de-escalating disagreements before they spiral out of control, the harm that escalating conflict and violence can inflict on an organization, the utility of collaboration in resolving conflicts, the application of tested conflict resolution techniques and strategies, and more. With a dynamic blend of audio, full-motion video, text, and vibrant graphics, "Conflict Resolution in Industrial Facilities" offers the most economical yet effective safety and regulatory compliance training currently available. The course is segmented into various logical sections to facilitate easy comprehension and long-term retention of information.
The online course "Conflict Resolution in Industrial Facilities" encompasses the following topics:
- Decoding workplace conflict
- Reactions that can exacerbate the situation
- Effective conflict resolution
- Managing confrontations
- And more
Estimated duration: 30 minutes
Examinations conducted throughout this online course aim to reinforce the concepts discussed. A minimum score of 80% is required to pass the course. Participants are allowed up to three attempts to achieve the passing grade. An extensive student manual, available for printing, serves as an invaluable resource for future reference and knowledge retention.
On successfully completing the online course "Conflict Resolution in Industrial Facilities", a certificate of completion will be available for download and printing.
Course Details
Course Length
This course will take roughly 30 minutes
Passing Mark
To pass this training course, you need to score 80% or higher on the quiz
Certificate
Upon the successful completion of this course a certificate with your name will be stored on your profile and available to print
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